Nobody is safe.
PKO BP representatives are allergic to cyber criminals calling victims and pretending to be bank employees. They refer to the PSD2 directive and ask for the installation of additional software sent to the email address. When the victim provides his e-mail address and downloads a malicious file from an e-mail, he installs on his computer software capable of intercepting login details on the bank's website and authorization codes.
All victims and persons with any doubts PKO BP asks to contact us at the telephone numbers 800 302 302 and 81 535 60 60
"If you receive a suspicious phone call from a person claiming to be a bank employee and you have doubts whether you should provide data, please contact us. If you suspect any other situation while using the mobile application or transaction service – please also inform.", we read in a bank statement.
Other banks and banks have also previously reported similar incidents the Polish Financial Supervision Authority warned against them. Remember that a bank employee will never ask you for authentication tokens or one-time passwords, nor will he request a password to access electronic banking. Watch out for SMS, emails and suspicious calls.
Source: PKO BP